Smooth day-to-day operations are critical to an asset’s success.
REM has proven expertise in mobilising and managing large, complex and high profile buildings in central London.
Our in-house capability spans facilities management, engineering, energy management, occupier fit-out management, marketing, property accounting, security and health and safety.
We tailor our services to your needs and the characteristics of each asset. Our work follows accredited procedures, including our ISO 9001 quality system.
Strong relationships with clients, authorities, stakeholders and occupiers ensure that your assets run seamlessly, from mobilisation to occupation.
We deliver fully functioning and documented assets ready for leasing.
Careful planning and implementation at the mobilisation stage are critical to the long-term operation of a complex building.
Having launched The Shard, Park House and 48 Pall Mall, the REM team has substantial experience in commissioning complex systems in tall and mixed-use buildings.
We take care of staffing, from setting up management offices to establishing and training on-site personnel and service charge budgeting
Our buildings are ready for move-in day, with utilities, IT infrastructure and health and safety and security procedures – all thoroughly documented and communicated.
Over the last three years, REM has overseen more than 40 fit-outs, totalling over 1 million sq ft of space across our managed assets.
Each of our fit-outs and move-ins involves meticulous planning, facilitation and control to keep assets safe and occupiers happy.
This prevents occupiers from impacting each other’s operations and ensures the integrity of the building’s architecture, security and fire safety.
Based in central London, our team members are available to assist asset owners and on-site teams.
We regularly visit assets to maintain the high service standards we set during mobilisation and move-in. This enables us to maintain and grow the asset value.
Our team proactively engages with occupiers to deliver the best customer service, from resolving account queries to ensuring business continuity.
REM oversees all occupier billing, including rent, service charges, insurance and utilities. We keep you updated on building financials through regular reports.
REM manages an investment portfolio comprising 1.9 million sq ft of premium lettable space in multi-use assets. This includes Western Europe’s tallest building - The Shard, The News Building and Shard Place at Shard Quarter, Park House in North Mayfair and 48 Pall Mall in St James’s.
